HPE Platinum Partner · Gen9–Gen12 · ProLiant · Alletra · Nimble

HPE AMC India
Care Pack Alternative — Better SLAs, Lower Cost

Ogma's HPE Annual Maintenance Contract covers your entire HPE estate — rack and blade servers, SAN/NAS storage, and HPE networking — with certified engineers, India-stocked spare parts, and 4-hour on-site SLAs.

Gen9–12

ProLiant Coverage Range

4-Hr

On-Site Response (Gold)

30–50%

Savings vs HPE Care Pack

HPE ATP

Certified Engineers

HPE Hardware Covered Under AMC

From entry-level rack servers to mission-critical all-flash arrays — all covered under a single Ogma contract.

HPE ProLiant Servers

Gen9, Gen10, Gen10 Plus, Gen11, Gen12 — rack (DL series), tower (ML series), and blade (BL / Synergy). Single-node to full blade enclosures.

HPE Storage

HPE Alletra 5000/6000/9000, Nimble Storage (CS/AF/HF), Primera, 3PAR (post-OEM-EOS), MSA 1060/2060/2062, StoreOnce backup appliances.

HPE Networking

HPE FlexFabric / OfficeConnect / Aruba CX (2930 / 3810 / 6000 / 8000 series) switches, HPE 12500 / 7500 core switches.

What Every HPE AMC Includes

Preventive Maintenance

Scheduled PM visits by HPE-certified engineers — IML/SIM log review, iLO health check, storage controller firmware verification, and physical inspection.

Break-Fix Hardware Repair

On-site hardware repair with guaranteed response SLAs. Covers CPU failures, memory errors, RAID rebuild assistance, PSU replacements, and controller failures.

HPE Spare Parts

Stocked HPE-compatible and OEM-genuine parts: HDDs/SSDs (SAS/NVMe), DIMMs, PSUs, fans, NICs, RAID controllers, and SmartArray batteries.

iLO & Health Monitoring

Continuous monitoring via iLO/IML integration. Proactive alerting on hardware faults, predictive disk failure (SMART), storage pool warnings, and temperature events.

Firmware Advisory

Quarterly HPE SPP (Service Pack for ProLiant) version review with recommended update schedule and compatibility matrix for your environment.

24×7 Remote Support

HPE-certified L2/L3 engineers available around the clock for remote diagnosis, iLO console access, and recovery guidance.

HPE AMC Pricing — Indicative

Pricing varies by hardware model, age, and location. Significant discounts for multi-device and multi-year contracts.

Hardware Category Bronze (NBD) Silver (4-Hr) Gold (24×7 4-Hr)
ProLiant DL180/DL360/DL380 (1U/2U) Quoted on request Quoted on request Quoted on request
ProLiant DL560/DL580 (4S Enterprise) Quoted on request Quoted on request Quoted on request
Synergy Blade Chassis Quoted on request Quoted on request Quoted on request
HPE Alletra / Nimble / MSA Storage Quoted on request Quoted on request Quoted on request
HPE Networking (per switch) Quoted on request Quoted on request Quoted on request

Final quote is based on hardware serial numbers, site location, and required SLA. Significant volume discounts apply for 10+ nodes — share your inventory and we'll quote within 2 hours.

Frequently Asked Questions

Ogma AMC provides equivalent or better coverage than HPE Care Pack for most hardware categories. Our engineers hold HPE certifications (HPE ATP, ASE) and we stock HPE-compatible spare parts. For Gen9/Gen10 hardware where HPE Care Pack is no longer available, Ogma AMC is often the only structured support option available.

Yes — this is a key differentiator. HPE has phased out Care Pack for Gen8 and Gen9 ProLiant servers. Ogma maintains spare parts inventory for Gen9 and older hardware and can provide structured AMC support, giving you time to plan a hardware refresh on your timeline, not HPE's.

Yes. Ogma provides post-OEM-EOS support for HPE 3PAR arrays. We maintain parts inventory and certified storage engineers who can handle 3PAR controller firmware, drive replacements, and host connectivity issues.

We perform a hardware audit using your iLO/SNMP inventory or a brief site visit. A proposal is generated within 48 hours. You can switch at Care Pack expiry with zero downtime — no hardware changes required.

Get Your HPE AMC Quote in 24 Hours

Share your HPE hardware inventory or serial numbers and we'll return a detailed AMC proposal with multiple SLA options.