Ogma · Fortinet NSE Engineers · Pan-India

Fortinet Hardware AMC India
FortiCare Alternative for Hardware Break-Fix.

As a Fortinet partner, Ogma delivers hardware AMC for FortiGate firewalls, FortiSwitch, FortiAnalyzer, and FortiManager appliances — backed by certified field engineers and a dedicated spare parts network, at 40–70% below FortiCare Hardware Bundle renewal pricing.

40–70%

Savings vs FortiCare HW Bundle

4-Hr

On-Site Response (Gold SLA)

NSE

Certified Fortinet Engineers

40F–6K

FortiGate Models Covered

Hardware AMC vs FortiGuard Services

This AMC covers hardware break-fix only — PSU failures, chassis faults, port/NIC damage, fan replacements. FortiGuard security subscriptions (IPS, AV, threat intelligence, web filtering) and Fortinet TAC access are separate services. Ogma can help you maintain FortiGuard subscriptions alongside this hardware AMC.

Fortinet Hardware We Maintain

SOHO to data-centre-class FortiGate, plus the broader Fortinet hardware portfolio.

FortiGate SMB (40F–200F)

FortiGate 40F, 60F, 80F, 100F, 101F, 200F — desktop and 1U rack models deployed in branch offices, retail, and SME environments.

FortiGate Mid-Range (400F–900G)

FortiGate 400F, 600F, 800F, 900G — mid-enterprise and campus perimeter firewalls with NP7/SP5 ASICs. PSU and NIC module replacements.

FortiGate Enterprise (1000F–6000F)

FortiGate 1000F, 1800F, 2600F, 3000F, 4200F, 6000F/6500F chassis — large enterprise and data centre perimeter. Chassis, line card, and module-level coverage.

FortiSwitch

FortiSwitch 100/200/400/600/1000 series — managed PoE and non-PoE switches deployed under FortiLink or standalone. PSU, fan, and port-level maintenance.

FortiAnalyzer & FortiManager

FortiAnalyzer 200G/300G/400G/1000G/3700G and FortiManager 200G/3000G series appliances — HDD arrays, PSUs, NIC cards, and chassis hardware.

FortiAP

FortiAP 231G/431G/831G and indoor/outdoor wireless access points — hardware replacement for failed APs, PoE injector issues, and mounting hardware.

Fortinet AMC Pricing Tiers

Hardware break-fix coverage with Fortinet NSE-certified engineers. FortiGuard subscriptions quoted separately.

Bronze

Business-hours hardware coverage

Competitive · per-appliance, per-year
  • 8×5 Mon–Sat
  • Next Business Day on-site
  • Remote helpdesk support
  • Annual PM visit
  • Ogma spare parts (T+1)
MOST POPULAR
Silver

Fast-response business-hours

Competitive · per-appliance, per-year
  • 8×5 Mon–Sat
  • 4-hour on-site response
  • Remote + phone support
  • Bi-annual PM visit
  • Ogma spare parts (same-day)
  • FortiOS firmware advisory
Gold

Mission-critical 24×7

Competitive · per-appliance, per-year
  • 24×7×365
  • 4-hour on-site response
  • Dedicated security engineer
  • Quarterly PM + config backup
  • Advance hardware replacement
  • Monthly security posture reports

Pricing varies significantly by FortiGate model (desktop vs enterprise chassis) and selected SLA. FortiGuard subscription renewals quoted separately. FortiAP AMC available on the same tier model — share your inventory and we'll quote within 2 hours.

Frequently Asked Questions

FortiCare is Fortinet's own support subscription and includes both hardware replacement entitlement and access to Fortinet TAC for software troubleshooting and FortiOS updates. Ogma's hardware AMC covers the physical break-fix component — appliance replacement on failure, PSU swaps, port damage — at a much lower cost. FortiGuard security service subscriptions (IPS, AV, URL filtering, sandboxing) are separate from both FortiCare and Ogma's hardware AMC.

FortiGuard security subscriptions are independent of FortiCare hardware support and can be maintained separately. Ogma can assist with FortiGuard subscription renewals as a Fortinet partner, alongside your hardware AMC. Many customers maintain FortiGuard for threat intelligence updates while using Ogma TPM for hardware break-fix — this is a common and cost-effective approach.

Yes — we cover current-generation FortiGate hardware (E/F/G series) and older models where Fortinet hardware support has ended or lapsed. Ogma maintains spare parts for legacy FortiGate platforms, enabling continued hardware coverage even after Fortinet's own support window has closed.

A firewall failure is treated as critical under our AMC. Remote diagnosis begins within 1 hour of ticket receipt. For Silver and Gold SLA customers in metro cities, on-site dispatch occurs within 4 hours. Advance hardware replacement (where available) ships the same day for Gold customers with the sparing option enabled.

Our NSE-certified engineers can restore configuration from backup onto a replacement unit. We recommend that customers maintain regular FortiGate configuration backups (ideally via FortiManager). During hardware replacement, Ogma engineers coordinate configuration restoration as part of the on-site service visit.

Lower Your Fortinet Hardware Maintenance Cost

Share your FortiGate model list and we'll return a hardware AMC quote alongside FortiGuard renewal options within 24 hours.