Ogma · Cisco CCNP/CCIE Engineers · Pan-India

Cisco Networking AMC India
SMARTnet Alternative. Same SLAs. Far Lower Cost.

Ogma delivers third-party maintenance for Cisco switches, routers, data centre fabric, and UCS compute — with CCNP/CCIE-certified engineers, a dedicated Cisco spare parts inventory, and pan-India on-site coverage at 40–70% below Cisco SMARTnet renewal rates.

40–70%

Savings vs Cisco SMARTnet

4-Hr

On-Site Response (Gold SLA)

CCNP/CCIE

Certified Field Engineers

24×7

Network NOC Support

Cisco Hardware We Maintain

Campus switching, WAN routing, data centre fabric, and compute — all under one Cisco networking AMC.

Catalyst Campus Switches

Catalyst 9200/9300/9400/9500/9600 series (current gen) and 3850/3750/3650/2960-X (prior gen) — access, distribution, and core layer switches.

ISR & ASR Routers

ISR 1000/4000/4400 series and ASR 1000/9000 series WAN routers. Branch, aggregation, and edge deployments supported.

Nexus Data Centre Fabric

Nexus 5000/7000/9000 series — ToR, EoR, and spine-leaf data centre deployments. Line card replacements, supervisor modules, and fabric modules.

Cisco UCS Servers

UCS C-Series rack servers (C220/C240/C480) and B-Series blade chassis (UCS 5108) — HDD, DIMM, mLOM NIC, PSU, and fabric interconnect (FI 6300/6400) support.

Cisco ASA & Firepower

ASA 5500-X series and Firepower 1000/2100/4100/9300 NGFW appliances — hardware AMC. Note: Cisco software/TAC subscription (SmartNet) is separate from hardware break-fix AMC.

Cisco Wireless

Catalyst 9100 series WiFi 6/6E APs, 3504/5520/8540 wireless controllers, and legacy 3700/2700/1700 APs — hardware replacements and mounting hardware.

Cisco AMC Pricing Tiers

Ogma spare parts network + Cisco-certified engineers across India.

Bronze

Business-hours coverage

Competitive · per-device, per-year
  • 8×5 Mon–Sat
  • Next Business Day on-site
  • Remote helpdesk support
  • Annual PM visit
  • Ogma spare parts (T+1)
MOST POPULAR
Silver

Fast-response business-hours

Competitive · per-device, per-year
  • 8×5 Mon–Sat
  • 4-hour on-site response
  • Remote + phone support
  • Bi-annual PM visit
  • Ogma spare parts (same-day)
  • IOS/firmware advisory
Gold

Mission-critical 24×7

Competitive · per-device, per-year
  • 24×7×365
  • 4-hour on-site response
  • Dedicated network engineer
  • Quarterly PM + config backup
  • On-site sparing option
  • Monthly uptime reports

Pricing varies by device model and complexity — a Nexus 9500 chassis is priced differently from a Catalyst 9200 switch. Volume discounts for 20+ devices.

Frequently Asked Questions

Cisco SMARTnet bundles hardware replacement, software (IOS/IOS-XE) update entitlement, and access to Cisco TAC. Ogma's TPM via Ogma covers the hardware break-fix component. Customers who primarily need hardware maintenance — and already have stable IOS versions they are not upgrading — often switch entirely to TPM. Customers who need ongoing software updates and TAC access typically maintain a minimal Cisco SMARTnet for software entitlement and use Ogma TPM for hardware SLA.

Yes — this is one of the strongest use cases for Ogma TPM. When Cisco announces End of Support for a platform (e.g., Catalyst 3750, 2960, ISR 2900), OEM support ends. Ogma warehouses spare parts for these platforms well in advance, enabling Ogma to continue full break-fix coverage even after Cisco withdraws its own support.

Yes — Ogma maintains inventory of Cisco-branded and Cisco-compatible SFP, SFP+, QSFP+, and QSFP28 transceivers (100M/1G/10G/25G/40G/100G) for Catalyst, Nexus, and ASR platforms. This includes both original Cisco optics and high-quality third-party alternatives that are compatible with Cisco platforms.

Nexus 5000/7000/9000 series are fully covered. We carry or can source line cards, supervisor engines, power supplies, and fan trays for these platforms. Given the criticality of DC fabric, we typically recommend Gold (24×7, 4-hour on-site) SLA for Nexus core and spine switches.

Yes — Ogma specialises in multi-vendor AMC consolidation. Your Cisco switches, HPE servers, Fortinet firewalls, and Dell storage can all be covered under one Ogma agreement with a unified SLA, single escalation number, and one invoice. This dramatically simplifies vendor management for IT teams.

Replace Cisco SMARTnet. Save 40–70%.

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