Managed Firewall · FortiGate · Palo Alto · Cisco · 24/7

Managed Firewall Service India
Expert Management — So You Don't Have To

A misconfigured firewall rule is one of the top causes of data breaches. Ogma's managed firewall service provides 24/7 monitoring, proactive rule management, firmware updates, and incident response — for a predictable monthly fee.

24/7
Round-the-clock firewall monitoring
15 Min
SLA for critical security incident response
Monthly
Predictable subscription — no capex surprise
Multi-FW
FortiGate, Palo Alto, Cisco ASA/FTD supported

Managed Firewall — Service Tiers

Per-firewall monthly subscription. Multi-firewall discounts available. Tell us your fleet size and tier — we'll quote within 2 hours.

Monitor
Competitive · per firewall / month
Sized to your fleet
  • 24/7 health monitoring
  • Alerting on firewall-down events
  • Monthly status report
  • Business hours support
  • CERT-In incident notification
RECOMMENDED
Manage
Competitive · per firewall / month
Sized to your fleet
  • Everything in Monitor
  • Firewall rule management
  • Firmware updates (scheduled)
  • Rule optimisation & cleanup
  • 24/7 support (2hr SLA)
  • Compliance reporting (PCI/RBI)
Defend
Competitive · per firewall / month
Sized to your fleet
  • Everything in Manage
  • Threat hunting & log analysis
  • 15-min critical incident SLA
  • Active threat response
  • Integration with SOC/SIEM
  • Monthly firewall health review

* Pricing varies by firewall model and complexity. Multi-site discounts from 3+ firewalls. GST @18% additional.

What Our Managed Firewall Service Includes

24/7 Monitoring & Alerting

Continuous monitoring of firewall health, interface status, high availability failover, CPU/memory utilisation, and threat signatures. Instant alerting to your team and our SOC for anomalies.

Rule Management

Adding, modifying, and removing firewall rules per change request — with documented change control. Regular rule base audits to identify unused rules, overly permissive rules, and shadow rules.

Firmware & Signature Updates

Scheduled firmware upgrades during maintenance windows — tested in staging before production. Daily IPS/AV/application signature updates applied automatically to ensure protection against latest threats.

Compliance Reporting

Monthly compliance reports aligned to PCI-DSS, RBI CSF, and CERT-In requirements. Evidence packages for auditors — firewall configuration reviews, change logs, and rule matrices.

Incident Response

Immediate response to security events — blocking attacker IPs, isolating compromised segments, and preserving forensic evidence. CERT-In 6-hour reporting assistance included in Defend tier.

Multi-Vendor Support

Ogma manages FortiGate, Palo Alto Networks, Cisco ASA, Cisco FTD/FMC, Check Point, and SonicWall. Unified management across a heterogeneous environment — no need to change vendors.

Frequently Asked Questions

Yes — Ogma uses secure read/write administrative access to manage your firewall. Access is granted via a dedicated management VLAN or out-of-band management interface, using MFA and PAM (Privileged Access Management) tools. All management sessions are logged and recorded. Customers retain full admin credentials and can revoke access at any time.

Yes. Ogma manages branch firewalls remotely via secure management tunnels — no need for local IT staff at each branch. For multi-branch enterprises with 10+ sites, we use centralised management platforms (FortiManager, Panorama) to deploy policy changes to all branches simultaneously. This is precisely where managed firewall service delivers the most cost savings vs maintaining local expertise at each site.

Standard change requests (new application access, VPN user creation, IP allow/deny) are implemented within 4 business hours under our Manage tier and 2 hours under Defend tier. Emergency changes (blocking an active attack, critical business access) are prioritised — implemented within 30 minutes 24/7. All changes are documented in a change log with requestor, approver, and implementation timestamps.

Stop Managing Your Firewall — Let Us Handle It

Free firewall audit included with every onboarding. We'll identify misconfigurations, unused rules, and compliance gaps before we take over management.